Head Teller - Crown Center
Norfolk, VA 
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Posted 1 month ago
Job Description
Description

Position Summary: Under occasional supervision, services customers through the performance of teller duties, and completion of assigned branch duties. Work requires thorough knowledge and understanding of teller operations, and providing lead support to staff tellers. Work requires the ability to handle sensitive and confidential information with discretion, and strict adherence to established policy and procedures to maintain branch security.

Essential Functions:
* Performs all duties related to the processing of internal and external customer paying and receiving transactions.
* Completes daily cash balancing of till. Minimum balancing requirement: 90% with no more than 3 proof corrections and $20.00 net difference per month.
* Uses opportunities wisely to promote the bank, and sell and cross-sell bank products and services.
* Provides leadership and technical assistance to staff tellers.
* Maintains branch cash requirements.
* Assists branch officer with branch operations through the performance of assigned duties.
* Attends required meetings and training seminars.
* Performs all work in compliance with applicable regulations/policy and procedures.

Position Requirements:
* High School Diploma or GED.
* Minimum 1 to 2 years teller experience.
* Ability to operate a personal computer.
* Excellent customer service and sales skills.
* Good verbal and written communication skills.
* Good interpersonal skills.

This position description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Qualifications

Experience
1 - 2 years: Bank Teller Experience (required)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1 to 2 years
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